Process mining is a key enabler to achieve process excellence and automation, facilitating the digital transformation journey of organizations. Process mining solutions leverage event logs generated by information systems such as ERP, CRM, HCM, and SCM to reconstruct a business process’ virtual view. They are rapidly gaining traction across industries and geographies, as an increasing number of enterprises become aware of associated benefits. They help enterprises achieve cost savings and operational efficiencies by optimizing processes, and also enhance employee experience through better resource allocation. Selecting the right enterprise-grade process mining technology partner(s) is critical to success. At the same time, process mining is a burgeoning market marked by technologies that are relatively new to potential buyers in terms of product features, deployment options, training & support, partner ecosystem, and commercial models. The technologies are also evolving, with an expanding feature set and increasing richness of functionality.

In this report, we provide detailed profiles of 13 leading process mining technology vendors’ offerings and capabilities.

Scope

We considered process mining products sold on license, irrespective of any ongoing business or IT process outsourcing or managed services, for purposes of this report.

The report evaluates the following process mining technology vendors: ABBYY Timeline, Apromore, Celonis, Everflow, Lana Labs, Logpickr, Minit, myInvenio, PAFnow, Puzzle Data, QPR Software, Software AG, and UiPath Process Mining (earlier ProcessGold)

Geography: Global

Industry: Process Mining

Contents

This report provides key stakeholders a snapshot of 13 leading process mining technology vendors’ offerings and capabilities. It also allows technology vendors to compare their offerings, capabilities, and areas of strength and improvement with other vendors in the marketplace. Our research will help existing and potential buyers of process mining assess the technology vendors on the capabilities they desire.

Each technology vendor profile includes the following details:

• Company overview
• Recent deals & announcements
• Market adoption & client portfolio mix
• Product features & functionalities, and key enhancements
• Delivery capabilities
• Partnerships
• Measure of capabilities across PEAK Matrix® dimensions

Key strengths & areas of improvement

Membership

Service Optimization Technologies (SOT)