Life and Pensions (L&P) Insurance BPS – Service Provider Compendium 2021 provides accurate, comprehensive, and fact-based snapshots of 13 L&P insurance BP service providers. It offers a detailed profile of each provider – with a comprehensive picture of its services suite, scale of operations, recent developments and investments, technology solutions, and delivery locations – and specifies the provider’s position on the Everest Group PEAK Matrix® for L&P insurance BPS. The report also provides insights on the global L&P insurance service provider landscape.

Scope

• Industry: L&P insurance
• This compendium evaluates the following L&P insurance BP service providers with multi-process capabilities: Accenture, Capgemini, Cognizant, Concentrix, DXC Technology, EXL, Genpact, HCL Technologies, Infosys, NTT DATA, SE2, TCS, and WNS

Content

Each service provider profile provides the following details

• L&P insurance service suite and scale of operations: key leaders, services suite, FTEs, and recent developments and investments
• L&P insurance client portfolio: major clients and recently announced contracts, as well as L&P insurance revenue split by geography and buyer size and FTE split by process and delivery location
• Global L&P insurance delivery locations: details of key delivery locations worldwide
• L&P insurance technology solutions: brief descriptions of key technology solutions
• Detailed assessment of L&P insurance capabilities: market success, delivery capability assessment, and remarks on each service provider’s strengths and areas of improvement

Membership(s)

Insurance Business Process

Sourcing and Vendor Management