The Digital Adoption Platform (DAP) – Technology Vendor Profile Compendium is a companion to Everest Group’s recently published Digital Adoption Platform (DAP) Products PEAK Matrix® Assessment with Technology Vendor Landscape 2020 report. The compendium provides comprehensive and fact-based snapshots of 14 DAP vendors. Each profile provides an overview of the technology vendor’s company and product, key clients and partnerships, and client portfolio across geographies, industries, and buyer size, along with product capabilities and key developments. In addition, each profile provides the technology vendor’s positioning on the Everest Group PEAK Matrix and offers an analysis of its capabilities.
The compendium will enable technology vendors to benchmark their areas of strength and development against their competitors and assist buyers and potential buyers of DAP in assessing the vendors on their desired set of capabilities.
Scope
This compendium studies 14 DAP technology vendors: AppLearn, AppNavi, Apty, HelpHero, Helppier, JumpSeat, MyGuide by EdCast, Newired, Pointzi, Userlane, WalkMe, Whatfix, YesElf, and Ziplyne.
Contents
Each technology vendor profile includes the following details:
- Company overview
- Recent investments and announcements
- Market adoption and capability overview
- Client portfolio mix
- Partnerships
- Product overview
- Product features and functionalities, and key enhancements
- Measure of capabilities across PEAK Matrix® dimensions
- Key areas of strength and improvement
Membership(s)
Human Resources Outsourcing (HRO)
Service Optimization Technologies (SOT)
