The PEAK Matrix® Heatmap and Highlights are available only to Outsourcing Excellence members. For information on membership, please contact us
The Heatmap and Highlights are designed to help sourcing and category managers compare their current and potential service providers across multiple functional areas/spend categories to understand the relative alignment of their portfolio. Together they cover more than 390+ service providers and over 100+ spend categories.
Within a category, the relevant service providers have been classified as Leaders, Contenders, and Aspirants. Please refer to the Heatmap’s introduction tab to understand the definitions of these categories. The Heatmap and Highlights are updated monthly.
What is the Everest Group BPS Top 50™?
The Everest Group BPS Top 50™ is a global list of the 50 largest third-party providers, based on their Business Process Services (BPS) revenues and year-on-year growth. BPS is also referred to as Business Proce…
