PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact the pricing. Additionally, the reports include insights into contemporary outsourcing trends driven by key market developments.
PricePoint Q1 2018 includes the following:
Assessment of pricing drivers in ITO and BPO, including:
Buy-side dynamics
Supply-side dynamics
Key macroeconomic factors
Overall impact of the drivers on pricing in Q1 2018
Pricing outlook for Q2 2018
Featured research
Alternate pricing models – trends and comparison criteria
Contents
This report contains in-depth analysis of the drivers that impact the pricing of ITO and BPO services in India and the United States. The drivers included in the analysis are:
Assessment of pricing drivers in ITO and BPO, including:
Buy-side drivers including deal size, deal volume, value mix, and new deal-renewal mix
Supply-side drivers including resource utilization, support costs, and service provider financial performance
Macroeconomic factors including operating cost inflation and foreign exchange rates
The report also contains the aggregated impact of these drivers on pricing in Q1 2018 and the outlook for Q2 2018.
The featured research includes
Key characteristics of various pricing models
Gain-share and incentives driven pricing model trends
Criteria for selecting the Pricing Model that best addresses the priority objectives
Advantages and disadvantages of Input and Output Based models