The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information on transaction activities, Global In-house Center (GIC) developments, service providers’ market shares, and key outsourcing transactions specific to particular industries.
SCOPE
Outsourcing transaction trends
GIC market overview
Service provider activity and deal information
CONTENTS
The Q3 2018 Industry Trends report for Energy & Utilities (E&U) includes data and insights specific to this industry spanning:
Outsourcing transaction trends by function, geography, and subvertical
Outsourcing transaction activities by process and subprocesses, and type of deal (new and restructured/renewals)
GIC market assessment including recent set-ups, expansions, and divestitures
Transaction activity by service provider and service provider market share
The global services industry found its stride coming out of the pandemic, quickly adapting to clients’ evolving needs and clocking double-digit growth rates in 2021 and 2022. However, as we look toward 2023, multiple factors – such as cost and price…