The global MSP market is undergoing a transformation due to evolving business requirements of buyers. As a result, service providers are reshaping their value proposition as well as bringing in innovative solutions to cater to the market demand. The service provider landscape of MSP is also undergoing a transition, with increasing number of non-staffing legacy players joining the fray. Technology is becoming increasingly important with the inclusion of a variety of add on tools and analytics platforms.
In this research, we analyze the global MSP market across the following dimensions:
Global MSP market and service provider landscape overview
2016 MSP PEAK Matrix
Everest Group assessment of MSP service providers
Some of the findings of this report are:
Everest Group classified 19 MSP service providers on the Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix into three categories of Leaders, Major Contenders, and Aspirants. The 2016 MSP PEAK Matrix positioning is as follows:
Leaders: Allegis Global Solutions, KellyOCG, ManpowerGroup Solutions TAPFIN, Pontoon Solutions, and RandstadSourceright
Major Contenders: Agile•1, Alexander Mann Solutions, AMN Healthcare, Geometric Results Inc., Hays, HCMWorks, Impellam Group, nextSource, Pro Unlimited, Superior Group, and ZeroChaos
Aspirants: Capita Resourcing, Hudson RPO, and Yoh
Based on YOY movement of different service providers on the PEAK Matrix, Everest Group identified two service providers as the “2016 MSP Market Star Performers” – Allegis Global Solutions and AMN Healthcare
Note: this report is from 2012. See our most recent R2R research report.
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