The Facts about the Cost Competitiveness of Global In-house Centers
Esteemed Panelists Provide a Reality-based Look at Wage Inflation and the Sustainability of Cost Arbitrage
Speculation of fading cost competitiveness have long surrounded Global
In-house Centers (GICs), or captives. To arm decision makers with real
data rather than speculation, Everest Group and NASSCOM conducted
research to understand the extent of cost savings achieved, levers for
driving cost savings, and the future sustainability of these savings.I
On June 6, Everest Group hosted a one-hour webinar to review the findings of this important study
and hear first-hand from Wells Fargo and MetLife executives about their
real-life lessons with GICs.
Webinar discussion focused on addressing the following questions:
- How much savings do GICs deliver from a total cost of ownership perspective?
- Is inflation a serious concern?
- How sustainable is the cost competitiveness of GICs?
About the Study
Everest Group and NASSCOM conducted the joint research Cost Competitiveness of Global In-house Centers (GICs) based on input and perspectives from multiple leading GICs and Everest Group’s proprietary knowledge base.
Special thanks to our steering committee: Deena Harapanahalli, Invesco;
Aveek Mukherjee, Wells Fargo; Nitin Seth, Fidelity Worldwide Investment;
and Sriram Dhanyamraju, Dell
This free download is the deck used during this webinar.
Click here to listen to a recording of this webinar.