The webinar looked at the following questions: What are the similarities and differences across the subverticals and
functions, and what implications do they have on financial institutions?
Should financial institutions take an integrated view to their ITO and
BPO portfolios or should they keep them separate? What will it take for a
service provider to succeed in this changing market?
The webinar also covered the BFSI service provider evolution across IT Applications
Outsourcing and vertical-specific BPO and the
Leaders, Major Contenders, and Emerging Players on our proprietary PEAK
Matrix.
Note: this report is from 2012. See our most recent R2R research report.
The Finance & Accounting (F&A) function comprises three end-to-end processes – Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R). This report focuses on…
