Webinar Deck: 5 Success-driving Actions to Unlock BPS 4.0 Value
Webinar
20 Jan 2022
by
Michel Janssen, Rajesh Ranjan, Prashant Shukla
On January 20, Everest Group hosted a webinar titled, "5 Success-driving Actions to Unlock BPS 4.0 Value."
Today’s rapidly changing business environment, influenced by economic, demographic, societal, and environmental forces, is causing enterprises to revisit their Business Process Services (BPS) model and strategy – making the role of BPS 4.0 crucial for success.
In this webinar, our experts discussed five success-driving imperative actions for enterprises that should be incorporated into their 2022 planning, and beyond.
Our experts addressed the following topics:
How can enterprises increase value from BPS initiatives?
What are the immediate opportunities vs. long term?
What do enterprises need to do internally to tap maximum value potential from next-generation BPS models?
Like most industries around the world, BPS was hit hard by the COVID-19 crisis at the start of 2020. The industry’s initial response to the unprecedented disruption was marked by concerns around supply-side constraints impacting the fulfillment of…
