Webinar Deck: Navigating The European CXM Outsourcing Market: Trends And Insights
Webinar
20 Sep 2023
by
David Rickard, Aishwarya Barjatya, Anubhav Das
In today’s fast-evolving business landscape, the demand for exceptional customer experiences in Europe is on the rise. Factors such as language requirements, regulatory considerations, and cultural nuances will be key to getting it right as organizations expand their global reach.
Watch this webinar where our customer experience management (CXM) experts explored the current landscape, emerging trends, and future prospects in the European CXM outsourcing industry. You will come away with a comprehensive understanding of the market dynamics, key players, and strategies for success in this developing landscape.
What questions did the webinar answer for the participants?
What is the current state of the CXM outsourcing market in Europe in terms of size, growth rate, and regional variations?
What are the emerging trends and industry dynamics shaping the CXM outsourcing landscape in Europe?
What are the cultural nuances, language requirements, and regulatory considerations that organizations should be aware of when considering CXM outsourcing in Europe?
After an unprecedented rebound in 2021, the global Customer Experience Management (CXM) outsourcing market experienced a relative slowdown in 2022 due to macro-economic challenges and concerns about market downturns leading to a deceleration in new…