The Trust and Safety (T&S) industry has changed significantly, driven by the increasing volumes and diversity of content formats, the dynamic regulatory landscape online, and the need for nuanced regional content moderation services. As a result, the demand for data annotation and AI support services has grown as enterprises continue to explore using generative AI for content creation and moderation.
This compendium provides accurate, comprehensive, and fact-based snapshots of 27 T&S service providers. Each profile offers a detailed overview of the provider’s scale of operations, recent developments and investments, T&S-specific technology solutions (including generative AI solutions), other technology capabilities, well-being initiatives, and delivery locations. The research enables buyers of T&S services to understand providers’ offerings and assess their capabilities.
