Since the launch of ChatGPT, enterprises worldwide have eagerly embraced the different use cases of generative AI to address challenges hindering employee performance. Copilot has emerged as a frontrunner in this domain, not only eliminating hurdles but also enhancing productivity and elevating the employee experience.
However, implementing Copilot can pose challenges for some enterprises. Everest Group’s Copilot Playbook empowers enterprises at various stages of their Copilot journey with insights, methodologies, and practical advice to help develop winning strategies and achieve best-in-class outcomes from their Copilot investments.
This report examines the need for generative AI and positions Copilot as the pinnacle of its application for enterprises. Furthermore, it explores the current approaches to Copilot implementation – namely, the Buy and Build Copilot approaches – and underscores how a Hybrid Copilot strategy would overcome the limitations of pursuing a standalone Buy and Build Copilot approach. The playbook offers a step-by-step approach, complete with key activities and governance checkpoints, empowering enterprises to successfully navigate complexities and scale Hybrid Copilot implementation.
Scope:
All industries and geographies
Contents:
In this report, we examine:
The need for generative AI in the workplace
Approaches to Copilot adoption
How a Hybrid Copilot strategy addresses the challenges of the Buy and Build approach
The enterprise roadmap toward a Hybrid Copilot strategy
