Process Orchestration Products PEAK Matrix® Assessment 2024
PEAK Matrix® Report

11 Nov 2024
by Amardeep Modi, Santhosh Kumar, Yusuf Ahsan, Jonty Padia, Sudeshna Chandra

Businesses are streamlining processes and enhancing operational synergies between human and digital workers to improve operational efficiency and increase cost savings. They leverage process orchestration solutions that design, manage, and monitor end-to-end business processes, enabling greater efficiency, accountability, and process governance.

Process orchestration is gaining traction across geographies and industries, enhancing interoperability between intelligent automation technologies, such as Robotic Process Automation (RPA), Intelligent Document Processing (IDP), and process intelligence. Process orchestration platforms act as a central control hub for Intelligent Automation (IA) technologies while augmenting the distribution of workflows between human and digital workforce. Recognizing market needs, technology providers are updating their product capabilities, features, and functionalities.

In this report, we analyze 24 process orchestration technology providers featured on Everest Group’s PEAK Matrix® based on their capabilities and offerings. The report will empower buyers to select the right technology providers for their needs and enable providers to benchmark themselves against their competition.

Scope

  • Process orchestration software products that are sold on license
  • All industries and geographies
  • This assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading process orchestration technology providers, client reference checks, and an ongoing analysis of the process orchestration market

Contents

In this report, we:

  • All industries and geographies
  • Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants
  • Assess process orchestration products and different applications
  • Analyze the process orchestration technology provider market
  • Examine key process orchestration technology trends
  • Compare providers’ key strengths and limitations

Membership(s)

Service Optimization Technologies (SOT)

Sourcing and Vendor Management

 

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