Delivering a Resilient Supply Chain Ecosystem for Retail and Consumer Packaged Goods (CPG) - State of the Market 2023
State of the Market Report

20 Dec 2023
by Ronak Doshi, Yugal Joshi, Abhishek Mundra, Amrutanshu Mishra, Shraddha Pandey

Since the pandemic, the importance of supply chain IT transformation services for retail and Consumer Packaged Goods (CPG) enterprises has extended beyond crisis response. The global disruption highlighted the need for a flexible and resilient supply chain. These services are now a strategic imperative, enabling businesses to proactively address ongoing uncertainties, enhance resilience, and seize emerging opportunities. The evolving consumer landscape, characterized by shifting preferences and digital expectations, necessitates continuous optimization and innovation in supply chain processes.

In this dynamic and unpredictable environment, a well-executed supply chain IT transformation becomes a key enabler for sustained competitiveness and long-term sustainability, positioning enterprises to thrive amid ongoing changes and uncertainties.

This report provides comprehensive coverage of the retail and CPG supply chain IT services market, analyzing it across various dimensions such as market overview, adoption trends, typical deal characteristics, and the evolving market scenario.

Scope:

  • All geographies
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading providers, client reference checks, and an ongoing analysis of the supply chain services market

Contents:

In this report, we examine:

  • Forces shaping the future of supply chain IT services in the retail and CPG industry
  • An overview of the retail and CPG supply chain IT services market and its adoption trends
  • Trends in supply chain IT transformation deals
  • The evolving retail and CPG buyer objectives

Membership(s)

Retail and CPG IT Services

Sourcing and Vendor Management

 

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