As the global MedTech industry gradually recovers from the disruption caused by COVID-19, it confronts various new challenges, including changing consumer preferences, staffing shortages, supply chain disruptions due to geopolitical tensions, and evolving regulatory frameworks and standards across different markets. Additionally, the surge in interest in generative AI and advanced technologies, such as wearables, digital therapeutics, and medical robots, is compelling providers to expand their digital portfolio.

To effectively address the evolving enterprise needs, providers are adopting a personalized approach and revamping their offerings across the MedTech operations value chain. They are investing in numerous avenues, such as providing data-driven insights for manufacturing patient-friendly devices, enhancing their advanced analytics capabilities for supply chain efficiencies, ensuring constant and timely adherence to changing regulations, and developing effective launch strategies amid the competitive environment. These investments aim to keep pace with the rapidly evolving needs of the market.

In this report, we assess 15 providers featured on the MedTech Operations PEAK Matrix^®. The research will help buyers select the right-fit provider for their needs, while providers will be able to benchmark themselves against each other.

Scope

• Industry: life sciences Business Process Services (BPS)
• Geography: global
• The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading MedTech BPS providers, client reference checks, and an ongoing analysis of the MedTech BPS market

Contents

This report features 15 BPS provider profiles and includes:

• Everest Group’s PEAK Matrix^® for MedTech Operations
• Providers’ key strengths and limitations

Membership(s)

Life Sciences Business Process

Sourcing and Vendor Management