This Virtual Roundtable Discussion Summary is available only to Outsourcing Excellence members. For information on membership, please contact us

Everest Group regularly organizes virtual sessions where senior executives from enterprises convene to share experiences and network with colleagues in other organizations on hot industry topics or particularly challenging issues of the day.

The services industry is experiencing multiple microtrends in the APAC region, including the emergence of new service delivery locations, advent of generative AI, the race to cloud modernization, the growing significance of Environmental, Social, and Governance (ESG) practices, and an ongoing surge in software prices.

In this virtual session, executives discuss rising uncertainties and shifts in the APAC outsourcing landscape and how sourcing and supplier management peers are responding by adapting their sourcing portfolios, delivery locations mix, and relationships with providers.