This Virtual Roundtable Discussion Summary is available only to Outsourcing Excellence members. For information on membership, please contact us
Everest Group regularly organizes virtual sessions where senior executives from enterprises convene to share experiences and network with colleagues in other organizations on hot industry topics or particularly challenging issues of the day.
In this virtual roundtable, executives discussed how they are planning their outsourcing portfolio strategies to mitigate risks and yield the best outcomes. The conversation covered types of service providers, where enterprises are using service providers and at what scale, and service provider workforce strategies (including return to office).
The increasing sophistication of enterprise digital journeys has led to a shift in organizations’ expectations from cloud. Enterprises are now focusing on achieving comprehensive business value, rather than cost efficiencies, through cloud adoption.
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