Our unique Key Issues in Global Sourcing reports are based on annual surveys that capture the market’s pulse on major aspects of the global sourcing industry. This report presents the results of a study that Everest Group conducted over October and November 2021 among senior stakeholders from global enterprises across procurement, IT, Global Business Services (GBS), and other departments to understand the issues on their mind as they planned for 2022.
The study provides perspectives on how leading global enterprises are putting the pandemic behind them to focus on developing resiliency in 2022 and beyond. We highlight enterprises’ growth sentiments, key priorities, challenges, and initiatives from a global sourcing perspective.
Scope
All industries and geographies
Services: IT and BPS
Contents
In this report, we examine:
Top business challenges and critical business model changes in 2021
Talent-related challenges and sentiments for 2022
Anticipated changes to provider portfolios and key provider-related challenges and priorities
