Insurance Platforms IT Service Provider Compendium 2022
Service Provider Compendium Report

12 Nov 2021
by Ronak Doshi, Aaditya Jain, Mehul Khera, Vigitesh Tewary, Shrey Kalawatia, Keerthi Vuchula, Satwik Tripathi

The insurance industry is burdened with obsolete legacy systems, talent shortage, and resistance to change. In addition, consumer needs, habits, and expectations, which were gradually evolving pre-COVID-19, have radically shifted during the pandemic, spurred by the demand for compelling online experiences.

To deal with these challenges, insurers’ preference is shifting from “build” to “buy” and they are rapidly adopting third-party enterprise platforms to reduce latency, improve efficiency and straight through processing, drive product innovation, and build a modern core to power superior front-office experiences.

In this research, we provide detailed profiles of 20 insurance platform IT service providers that have been featured on Everest Group’s Insurance Platforms IT Services PEAK Matrix® 2021.


  • Industry: Insurance
  • Geography: global
  • The assessments are based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading platform IT services providers, client reference checks, and an ongoing analysis of the insurance platforms market


This report examines the following topics:

  • Insurance Platform IT Services PEAK Matrix® Assessment 2021
  • An overview of the 20 service providers’ insurance platform IT services businesses and offerings – vision, business performance, and extent of adoption of platforms in insurance across geographies
  • Client success stories, including the business challenges addressed, solutions delivered, and impact generated
  • An overview of the providers’ insurance platform IT services domain investments, key Intellectual Property (IP) / solutions, and key partnerships
  • Everest Group’s perspective on the strengths and limitations of the 20 service providers


Insurance Information Technology

Sourcing and Vendor Management


Page Count: 121