The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information on transaction activities, Global In-house Center (GIC) developments, service providers’ market shares, and key outsourcing transactions specific to particular industries.
SCOPE
Outsourcing transaction trends
GIC market overview
Service provider activity and deal information
CONTENTS
The Q3 2018 Industry Trends report for Technology & Communication (T&C) includes data and insights specific to this industry spanning:
Outsourcing transaction trends by function, geography, and subvertical
Outsourcing transaction activities by process and subprocesses, and type of deal (new and restructured/renewals)
GIC market assessment including recent set-ups, expansions, and divestitures
Transaction activity by service provider and service provider market share
Organizations are leveraging cloud-native application development techniques to improve software development and deployment cycles, deployment frequency, and the quality and relevance of software releases to enable better alignment with business obje…
