Technology & Communication (T&C): Global Services Trends in Q3 2018

5 Oct 2018
by Gaurav Karnaney, Shrotima Wadhwa

The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information on transaction activities, Global In-house Center (GIC) developments, service providers’ market shares, and key outsourcing transactions specific to particular industries.

SCOPE

  • Outsourcing transaction trends
  • GIC market overview
  • Service provider activity and deal information

CONTENTS

The Q3 2018 Industry Trends report for Technology & Communication (T&C) includes data and insights specific to this industry spanning:

  • Outsourcing transaction trends by function, geography, and subvertical
  • Outsourcing transaction activities by process and subprocesses, and type of deal (new and restructured/renewals)
  • GIC market assessment including recent set-ups, expansions, and divestitures
  • Transaction activity by service provider and service provider market share
  • Significant deals signed by leading companies
 

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