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Webinar Deck: Sustainability in the New Year: Follow Through on Resolutions for People and the Planet
7 Feb 2023
Impact Sourcing Specialist Profiles 2022
1 Jun 2022
The Growing Need for Inclusive Talent Models: Learning from Impact Sourcing Specialists
9 May 2022
The Increasing Role of Bring Your Own Device (BYOD) in CXM – Trends, Challenges, and Opportunities
7 Apr 2022
Delivering Superior Experiences: How Positive Agent Experience Amplifies Customer Experience
14 Jun 2021
Webinar Deck: New Strategies to Drive WFH Success
25 May 2021
Work at Home Agent (WAHA) Customer Experience Management (CXM) – Service Provider Compendium 2021
25 Mar 2021
Is Your Remote Working Strategy Built to Last?
23 Mar 2021
Work at Home Agent (WAHA) Customer Experience Management (CXM) – Service Provider Landscape with Services PEAK Matrix® Assessment 2021
29 Jan 2021
Is Work From Home (WFH) the Future of Work? A Perspective on WFH, Locations, and Delivery Strategy Beyond COVID-19
1 Dec 2020
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