Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and improve member experiences. They are using digital services for value-based care and population health management, as well as to comply with changing regulations. To support enterprises on their digital transformation journeys, providers are ramping up capabilities through vertical-specific partnerships and acquisitions, investments in Centers of Excellence (CoEs), and training, among other things. These efforts are, in turn, driving the need for research and market intelligence on demand and supply trends in healthcare payer digital services.

In this report, we assess 32 healthcare payer digital service providers mapped on Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2023. We classify these providers as Leaders, Major Contenders, and Aspirants based on their market impact and vision and capability.

Scope

• Industry: healthcare
• Offering: payer digital services
• Geography: global (with focus on the US)

Contents

In this report, we examine 32 healthcare ITS providers for their:

• Scale of operations: client base overview, revenue, revenue split by segment, value chain, buyer size, and geography
• Major case studies and consultative frameworks
• Proprietary solutions and key events

Membership(s)

Healthcare Payer and Provider Information Technology

Outsourcing Excellence