Risk Watch 2024: Potential Repercussions of an Unpredictable World on Global Services Delivery
State of the Market Report

10 Apr 2024
by Parul Jain, Mihir Sinha, Sauban Nafees, Ravi Joshi

Risk Watch 2024: Potential Repercussions on Global Services Delivery in an Unpredictable World interprets developments and trends related to global service locations, with the aim to design a best-fit locations portfolio strategy. The report is divided into three parts – Key Trends Shaping the Landscape, Risk Watch, and Locations PEAK Matrix®. It provides insights into market size and growth, global services exports by region and country, location activity by region and country, and trends affecting global locations. Additionally, the report provides industry-leading comparison and analysis of key changes in the maturity, arbitrage, stability, and potential of global delivery locations (cities) through our PEAK Matrix® assessment of locations. The Risk Watch section offers a comprehensive view of the operating and business environments in major delivery locations worldwide, along with select source geographies.

Scope

  • Industry: global services
  • Geography: global

Contents

In this report, we examine:

  • The operating and business environment at different locations in a region, including APAC, Europe, the Americas, Middle East, and Africa
  • Key changes in the risk profiles of different delivery locations
  • Key risks/opportunities to watch out for in delivery locations across regions
  • Risk ratings across seven primary parameters of assessment
  • Important occurrences in the past year that are likely to impact providers and buyers or are worth watching out for

Membership(s)

Locations Insider™

Outsourcing Excellence

 

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