Market Vista™: 2023 Year in Review and Outlook for 2024 provides an overview of the global services industry’s developments in 2023 and presents our outlook for 2024. We analyze key trends and drivers of in-house delivery centers, offshore/nearshore locations, providers, and outsourcing transactions. The report will enable buyers, analyst communities, experts, and business executives to evaluate sourcing market developments from both providers’ and buyers’ perspectives and facilitate timely decision-making.
Scope
All industries and geographies
Contents
In this report, we discuss:
2023 global sourcing market trends
Outsourcing transactions analysis and trends by function, sector, geography, deal mix, and digital components distribution
Offshore/Nearshore in-house developments, including new center setups, distribution by service type, sector, existing and new adopters, and function
Onshore, nearshore, and offshore location activity by type, region, city, function, and digital services
Review of 34 leading providers based on their annual performance, capability enhancements, M&As, and other key events
