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Marketing BPS Service Provider Compendium 2021
27 Nov 2020
by
Rajesh Ranjan, Manu Aggarwal, Priyanka Mitra, Aniruddha Kulkarni, Aseem Nousher
Everest Group’s Marketing BPS Service Provider Compendium 2021 provides accurate, comprehensive, and fact-based snapshots of 14 marketing BPS providers. It offers a detailed profile of each service provider – with a comprehensive picture of its scale of operations, recent developments and investments, technology solutions, and delivery locations – and specifies the provider’s position on the Everest Group PEAK Matrix®.
Scope
This research studies the following marketing BPS providers: Accenture, Cognizant, Concentrix, EXL, HCL, HGS, Infosys, Isobar, Merkle, Stefanini, TCS, Webhelp, Wipro, and WNS.
Contents
Each service provider profile provides the following details:
- Marketing BPS overview: key leaders, revenues, FTEs, and recent developments and investments
- Marketing BPS delivery locations: details of key delivery locations worldwide
- Marketing BPS client portfolio: major clients and recently announced contracts, as well as marketing BPS revenue split by geography and industry, client split by buyer size, and FTE split by segment
- Marketing BPS technology solutions: brief descriptions of key technology solutions
- Detailed assessment of Marketing BPS capabilities: market success, delivery capability assessment, and remarks on each service provider’s strengths and areas of improvement
Page Count: 89
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