In recent years, particularly after the pandemic, retail and Consumer Packaged Goods (CPG) enterprises have begun investing in supply chain IT transformation services. The global disruption emphasized the need for a flexible and resilient supply chain. These transformation services play a vital role in optimizing operations, aligning demand and supply, improving customer experiences, and enabling rapid responses to market changes.

In the aftermath of the pandemic, these services are essential for enterprises to navigate uncertainties, ensure business continuity, and meet evolving consumer demands. They also foster competitiveness and sustainability in an increasingly dynamic and unpredictable business environment.

In this report, we assess 15 providers featured on the Supply Chain IT Transformation Services for Retail and CPG PEAK Matrix® 2023. Each profile provides a comprehensive picture of the provider’s service focus, key Intellectual Property (IP) / solutions, domain investments, and case studies. The study will enable buyers to choose the best-fit provider based on their sourcing considerations, while providers will be able to benchmark their performance against each other.

Scope

• Industry: retail and CPG
• Geography: global
• The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading providers, client reference checks, and an ongoing analysis of the retail and CPG IT services market

Contents

This report features detailed assessments, including strengths and limitations, of 15 providers that focus on supply chain IT transformation services in the retail and CPG industry.

Membership(s)

Retail and CPG

Sourcing and Vendor Management