Healthcare Payer Operations Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 29 service providers, including their scale of operations, company overview, recent developments, key delivery locations, major clients, technological solutions, and Everest Group’s PEAK Matrix^® service provider assessment. The compendium also sheds light on the global healthcare payer operations service provider landscape.

The study will enable current and potential buyers of payer operations to assess the providers on their areas of strength and limitations, based on desired capabilities.

Scope:

• Industry: healthcare BPS
• Geography: global
• This report is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading healthcare payer operations service providers, client reference checks, and an ongoing analysis of the healthcare payer operations market

Contents:

Each service provider profile captures the following healthcare payer operations related details:

• Scale of operations: overview of revenue, client, and FTE base, revenue split by buyer size and geography, as well as FTE split by delivery location and subprocesses
• Key leaders, suite of services, recent developments, and list of major clients
• Technology solutions
• Everest Group's assessment: service provider’s position on the Everest Group PEAK Matrix^® and overall evaluation of service provider capabilities with key strengths and limitations

Membership(s)

Healthcare Payer and Provider Business Process

Sourcing and Vendor Management