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Hybrid delivery models are compelling organizations to reevaluate the role of office spaces in the next normal. To operationalize these models and access untapped talent pools, enterprises are evaluating satellite offices in Tier-1 and Tier-2 locations. Many companies that have implemented hybrid models are following a Watch-Learn policy to introduce hybrid policies, monitor their impact on the business and employees, and then modify the policies based on learnings.

This Executive Brief outlines how organizations can develop an effective return-to-office strategy and execute it to achieve their sourcing objectives. It examines market perspectives on shifting work models, common practices among Tier 1 providers for hybrid work delivery, and cost head changes as suppliers return to the office. It also highlights the benefits such as increased productivity, reduced attrition, and cost savings, of hybrid work models.

Scope

All industries and geographies

Contents

In this report, we :

• Analyze the market perspectives on shifting work models in enterprises
• Provide insights into Tier-1 service providers’ shifting delivery models
• List the key drivers and best practices to implement hybrid delivery models

Note: Everest Group publishes executive briefs for senior executives from enterprises. These briefs address hot industry topics and particularly challenging issues of the day in an easy-to-digest format.