Market Vista Q3 2023 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments (including the latest developments in next-generation technologies such as digital services), Global Business Services (GBS) market dynamics, and emerging trends in offshoring.
In Q3 2023, we have updated our shoring (offshore/nearshore and onshore) and regions classification. These changes are reflected in the provider overview, GBS market trends, and locations trends and risks sections of the report.
Scope
All industries and geographies
Contents
This report studies:
Key market trends in Q2 2023
Outsourcing and offshoring deal trends by function, geography, industry, and buyer type, among others
Assessments of 35 leading providers (including seven pure-play engineering services providers) on financial performance, changes in geographic footprint, alliances, capability enhancements, M&As, and initiatives in next-generation technologies (for example, digital services)
Details of major outsourcing deals
Details of renewal/restructuring activity and new contracts signed in the quarter
Outsourcing and GBS market health index
GBS market assessment, including recent setups, expansions, and divestitures (for both offshore and onshore locations)
In the current market, prices are reaching a plateau, and providers are facing the pressing need to re-evaluate their solutions to gain a competitive edge in outsourcing deals. Additionally, today’s buyers are increasingly more aware that there is…
