Enterprises grapple with various supply chain challenges, including evolving customer demands, planning limitations, and disruptions in production and distribution. Amid recessionary headwinds and geopolitical tensions, enterprises are increasingly seeking third-party support to address these challenges. Rather than relying solely on providers for cost reduction, enterprises now collaborate with them to add value across the entire supply chain using technology, process expertise, and specialized talent. To serve this need, providers are enhancing their capabilities by cultivating domain-specific expertise, forging strategic technological and consulting partnerships, and developing state-of-the-art solutions to help enterprises navigate these challenges, reduce environmental impact, and achieve sustainability goals. In this report, we assess 14 Supply Chain Management (SCM) providers on Everest Group’s PEAK Matrix^®  and categorize them as Leaders, Major Contenders, Aspirants, and Star Performers based on their capabilities and market impact. The study will assist key stakeholders (providers, buyers, and technology vendors) understand the current state of the SCM provider landscape.

Scope

• All industries and geographies
• Services: Supply Chain Management (SCM) Business Process Services (BPS)
• The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading supply chain service providers, client reference checks, and an ongoing analysis of the SCM BPS market

Contents

In this report, we:

• Present the SCM BPS PEAK Matrix^® Assessment 2023
• Provide key insights into PEAK Matrix^® dimensions
• List providers’ strengths and limitations
• Discuss enterprise sourcing considerations
• Examine the SCM BPS provider landscape

Membership(s)

Procurement and Supply Chain

Sourcing and Vendor Management