While the US contingent staffing industry sustained its growth momentum through 2019, the COVID-19 pandemic disrupted the industry in 2020, and the use of contingent staffing plummeted across the country. In 2021, talent demand surged due to a rapid rise in the talent demand-supply gap, labor pyramid distortions, and the Great Resignation. However, providers showed resilience and used the adversity as an opportunity to focus on improvements such as remote service delivery, learning and upskilling, and new technologies.

This report examines the dynamics of the contingent staffing provider landscape in the US and its impact on the US contingent staffing market (IT staffing, engineering staffing, and business & professionals staffing) in 2021. It provides a market overview and analyzes areas in which providers have differentiated themselves. We evaluate 33 contingent staffing providers and segment them into Leaders, Major Contenders, and Aspirants based on our comprehensive Everest Group PEAK Matrix® evaluation.

Scope

Industry: contingent staffing

Geography: US

Contents

The report analyzes the performance of 33 contingent staffing providers and examines:

• The US contingent staffing provider landscape
• US IT Contingent Staffing Provider PEAK Matrix: classification of multiple US IT contingent staffing providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix framework
• US Engineering Contingent Staffing Provider PEAK Matrix: classification of multiple US engineering contingent staffing providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix framework
• US Business & Professionals Contingent Staffing Provider PEAK Matrix Assessment: classification of multiple US BPS contingent staffing providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix framework
• Everest Group analysis of service providers
• US contingent staffing providers’ capability assessment on seven dimensions: market adoption, portfolio mix, value delivered, scope of services offered, innovation & investments, delivery footprint, and vision & strategy
• Key strengths and limitations for each contingent staffing provider

Membership(s)

Contingent Staffing

Sourcing and Vendor Management