Everest Group’s Trust and Safety – Content Moderation Service Provider Compendium 2022 provides accurate, comprehensive, and fact-based snapshots of 18 trust and safety content moderation service providers. It offers detailed profiles of each service provider – with a comprehensive picture of its scale of operations, recent developments and investments, technology solutions, and delivery locations – and specifies the provider’s position on Everest Group’s Trust and Safety – Content Moderation PEAK Matrix®Assessment 2022.
Scope
All industries and geographies
Contents
Each service provider profile provides the following details:
Services overview: key leaders, revenues, FTEs, and recent developments and investments
Service delivery locations: details of key delivery locations worldwide
Client portfolio: major clients and recently announced contracts, as well as trust and safety revenue split by geography and industry, client split by buyer size, and FTE split by segment
Technology solutions: brief descriptions of key technology solutions
Capability assessment: market success, delivery capability assessment, and remarks on each service provider’s strengths and limitations
In recent years, outsourcing deals inthe Trust and Safety (T&S) space have significantly increased due to growing content volumes and variety, higher demand for localization, tighter regulatory oversight, limitations of technology, and evolving use…
