Healthcare Payer Operations – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 32 service providers, including their scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix® service provider assessment. The compendium also sheds light on the global payer operations service provider landscape.

The study will enable current and potential buyers of payer operations to assess the providers on their areas of strength and limitations, based on desired capabilities.

Scope

• Industry: healthcare BPS
• Geography: global

Contents

Each service provider profile captures the following payer operations-related details:

• Service suite and scale of operations: key leaders, services suite, FTEs, revenue, recent developments, and partnerships
• Delivery locations: key delivery locations worldwide
• Capabilities and key clients: major engagements, revenue split by geography, FTE split by process coverage and location, and number of active clients by buyer size
• Technology solutions: brief descriptions of key technology solutions
• Everest Group assessment: service provider’s position on the Everest Group PEAK Matrix®, market share and delivery capability assessment, and overall evaluation of service provider capabilities

Membership(s)

Healthcare Payer and Provider Business Process

Sourcing and Vendor Management