Enterprises have been leveraging SAP for a decade to effectively manage and streamline their day-to-day core business operations. In recent years, SAP has expanded its predominantly on-premise enterprise products to the cloud and launched RISE with SAP. In line with this shift, SAP service providers are investing in tools and accelerators that will enable enterprises to switch to the cloud with minimal issues and delays.

Also, enterprise expectations have shifted beyond traditional ERP modernizations to drive domain-specific innovations around customer and employee experience and help them adopt SAP business applications effectively. To address these expectations, providers are skilling talent across products and furthering partnerships with SAP, leading cloud vendors, and specialist technology partners to develop innovative client-centric solutions.

In this compendium, we provide detailed and fact-based snapshots of 25 providers featured on the SAP Business Application Services PEAK Matrix®. Each provider profile provides a comprehensive picture of the provider’s service focus, key Intellectual Property (IP) / solutions, domain investments, and case studies The compendium will enable providers to benchmark their capabilities against their peers, while buyers will be able to assess the providers based on their desired set of capabilities.

Scope

• The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading providers, client reference checks, and an ongoing analysis of the SAP business application services market
• All industries and geographies

Contents

In this report, we:

• Assess providers’ strengths and limitations
• Examine providers’ SAP business application services offerings – projects completed; resources used; and revenue by services value chain, product segment, buyer size, industry, and geography
• Review providers’ SAP business application services case studies, delivery capabilities, domain investments, and key solutions

Membership(s)

Enterprise Platform Services (EPS)

Sourcing and Vendor Management