Enterprises have been leveraging SAP for a decade to effectively manage and streamline their day-to-day core business operations. In recent years, SAP has expanded its predominantly on-premise enterprise products to the cloud and launched RISE with SAP. In line with this shift, SAP service providers are investing in tools and accelerators that will enable enterprises to switch to the cloud with minimal issues and delays.

Also, enterprise expectations have shifted beyond traditional ERP modernizations to drive domain-specific innovations around customer and employee experience and help them adopt SAP business applications effectively. To address these expectations, providers are skilling talent across products and furthering partnerships with SAP, leading cloud vendors, and specialist technology partners to develop innovative client-centric solutions.

In this research, we assess 25 providers featured on the SAP Business Application Services PEAK Matrix^®. Each provider profile provides a comprehensive picture of its service focus, key Intellectual Property (IP) / solutions, domain investments, and case studies.

Scope

• The assessment is based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading providers, client reference checks, and an ongoing analysis of the SAP business application services market
• All industries and geographies

Contents

This report features detailed assessments, including strengths and limitations, of 25 providers that focus on SAP business application services.

Membership(s)

Enterprise Platform Services (EPS)

Sourcing and Vendor Management