Following the pandemic, enterprise adoption of technology and digitization significantly increased, drastically changing the landscape for both healthcare providers and patients. To streamline procedures, realize cost efficiencies, and improve patient engagement and care management, healthcare enterprises made digital adoption the cornerstone of their growth strategies.

To address enterprise demands, providers are expanding their capabilities through vertical-specific partnerships and acquisitions, investments in centers of excellence, and training, among other things.

In this report, we assess 27 healthcare ITS providers mapped on the Everest Group PEAK Matrix^® framework, a composite index of distinct metrics related to a provider’s capability and market impact. We look at the providers’ digital services market size and growth, examine digital service themes for healthcare providers, share provider assessments on several capability- and market success-related dimensions, and provide our independent remarks on the providers to help enterprises make the right sourcing decisions.

Scope

• Industry: healthcare
• Offering: digital services
• Geography: global

Contents

In this report, we share:

• Healthcare provider digital services market trends
• Assessments of 27 healthcare digital service providers on capability- and market success-related dimensions
• Enterprise sourcing considerations, highlighting the strengths and limitations of each healthcare digital service provider

Membership(s)

Healthcare Payer and Provider Information Technology

Sourcing and Vendor Management