Everest Group defines process mining as a fact-based approach to discovering, monitoring, and optimizing as-is processes by analyzing process-related information from event logs that enterprise systems, such as ERP and CRM, generate.
Process mining products are rapidly evolving in terms of their capabilities, features, and functionalities and find a range of use cases in different business functions / verticals. Process mining solutions not only help enterprises achieve cost savings and operational efficiencies by identifying process optimization/automation opportunities, but also improve workforce productivity and enhance customer experience.
This research provides process mining buyers, software providers, and third-party enablers (service providers and system integrators) a detailed view of the process mining market; analyzes it across dimensions including market size and adoption trends, solution characteristics, product capabilities and trends, and provider landscape; and shares the market outlook for 2022-23.
Scope
All geographies and industries
Process mining software products that are available for independent licensing
As the world continues to shift toward digitalization, it has become imperative for businesses to keep up with the evolving landscape to remain competitive and resilient. Organizations have realized that manual operations come with a range of challe…
