Our telecom and network Global Sourcing Adoption Trends report provides fact-based data and analysis on key trends and developments in global outsourcing for the telecom industry. The report captures key developments across offshore locations leveraged for service delivery, offshore penetration and sourcing mix, global sourcing maturity, and adoption of digital services in the telecom industry. It also presents opportunities, implications, and challenges for providers and enterprises in the next normal.
Scope
Industry: telecom and network
Geography: global
Contents
In this report, we examine:
Key global sourcing trends in the telecom industry
Value chain processes in the telecom industry
Leading offshore locations leveraged for service delivery
Offshore penetration and sourcing mix across key functions, including telecom operations, corporate functions (F&A, HR, and procurement), and digital services such as analytics, automation, Artificial Intelligence (AI) / Machine Learning (ML), cloud, Internet of Things (IoT), and blockchain
Global sourcing maturity across key functions – telecom operations, IT services, corporate functions, and digital functions
Adoption of digital services (analytics, automation, AI/ML, cloud, IoT, and cybersecurity) in telecom
Communication ServiceProviders (CSPs) are upgrading their network services on the back of fast-paced cloud adoption and transformation in enterprises. In addition to providing traditional connectivity offerings, such as LAN and WAN, these providers…
