Employee Experience Management (EXM) is the process of capturing, understanding, and managing the experiences of employees throughout the employee life cycle. It has now become more vital than ever for organizations to closely monitor the experiences of their employees to attract and retain top talent and to make improvements where needed at each step of the employee life cycle. It marks a paradigm shift in the conventional way of work and the traditional workplace.
Employee Experience Management (EXM) platforms can simplify the task of monitoring employee experience for various organizational stakeholders (such as senior leaders, HR business partners, and team managers) and empower them to take quick actions based on the insights gleaned from the data.
In this research, we analyze the EXM market and examine the key growth drivers, buyer adoption trends, and provider investments.
Scope:
All industries and geographies
EXM platform providers
The analysis is based on Everest Group’s annual RFI process for the calendar year 2022 (refer to the EXM platforms PEAK matrix assessment report for a detailed provider assessment), interactions with leading EXM platform providers, client reference checks, and an ongoing analysis of the EXM market
Contents:
In this report, we study:
Evolution of the EXM market: market size and growth, expected growth, and deal trends across geographies
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