The global Multi-process Human Resources Outsourcing (MPHRO) market has recovered from a short-term disruption caused by the pandemic and is likely to grow in the future because of an increased push for large-scale digital transformation among enterprises, the need to support hybrid working models in the next normal, and a focus on the overall employee experience. Additionally, traditional outsourcing drivers – including the need for cost takeout, transaction volume management, and domain expertise – continue to spur growth.

Due to the ongoing talent shortage, there is a push to develop skills and have a future-ready workforce. Buyers are looking for more end-to-end HR outsourcing deals, that include talent acquisition and development, keeping employee experience at the core. Providers are continuing to make investments in next-generation technologies, automation, and analytics, and are also adding an experience layer to their products to provide a seamless, integrated experience to users.

This study provides a comprehensive overview of the MPHRO market and analyzes it across dimensions such as buyer adoption drivers, market overview, and evolving solution characteristics.

Scope:

• MPHRO deals in which a minimum of three HR processes are included
• Deals in which the buyer employee size is 1,000 or more
• All geographies and industries

Contents:

In this report, we study:

• Key demand trends in the MPHRO market
• Solution characteristics
• Provider landscape
• Future outlook

Membership(s)

Human Resources

Sourcing and Vendor Management