Today’s workforce spans geographies and generations, making it a complex mix. Therefore, organizations are trying to better understand employee experiences across their entire life cycle and take actions to improve their experience with the organization. The way organizations think about the voice of employees and employee experience has evolved and become increasingly complex.

Employee Experience Management (EXM) platforms can help various enterprise stakeholders, including senior leaders, HR business partners, and team managers, measure employee experience and provide them the tools to take quick actions based on data-generated insights.

This report examines the dynamics of the EXM platform market. It evaluates 17 EXM platforms vendors on the Everest Group EXM Platforms PEAK Matrix® and categorizes them into Leaders, Major Contenders, and Aspirants based on their capabilities and offerings.

Scope

• The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading EXM platform providers, client reference checks, and an ongoing analysis of the EXM platform market
• All industries and geographies

Contents

In this research, we analyze:

• The relative positioning of 17 vendors on the Everest Group PEAK Matrix® for EXM Platforms
• Key vendor strengths and limitations

Membership(s)

Human Resources

Sourcing and Vendor Management