This Accelerator is available only to GBS & Shared Services members. For information on membership, please contact us
GBS organizations need to rapidly adapt to continuous changes in the external environment in a productive and cost-efficient manner. They are starting to showcase dynamic capabilities in quickly identifying and adapting to new challenges and opportunities by leveraging a Lean-Agile mindset.
This Everest Group accelerator helps GBS organizations identify benefits of being agile and understand types and characteristics of an agile GBS organization. It also highlights Everest Group’s GBS agility assessment framework, some common pitfalls to avoid in the agility journey, and a case study to enable organizations to kickstart/accelerate their agile initiative.
Scope
All industries and geographies
Services: IT and business process services
Contents
Defining business agility
Benefits of being agile
Four types of agile GBS organizations
Characteristics of an agile GBS organization
Everest Group’s GBS agility assessment framework
Ten common pitfalls to avoid in the agility journey
Talent needs of the future are fast approaching an inflection point, with significant ramifications for companies across geographies and industries – including the offshore/nearshore global services industry that employs over 7 million people.
Goi…
