As the economic and global effects of the COVID-19 pandemic wear off, enterprises are looking for newer destinations to deliver high-end IT-BP processes. One such destination is Latin America, which is undergoing dynamic changes with respect to the services delivered, emerging locations, and macroeconomic trends. As enterprises reassess their sourcing landscapes, an informed view of South America may serve as a key differentiator.
This report takes a comprehensive look at Latin America as an emerging delivery destination for nearshoring/offshoring. The study examines key trends, emerging countries, and forward-looking opportunities that the region offers.
Scope
Geography: Latin America
Services: IT-BP
Contents
In this report, we share:
The drivers of IT-BP delivery growth in Latin America
Operating risks
A risk-reward assessment highlighting relevant trade-offs
A global services delivery overview
Key market trends
Market activity and function maturity
The role of locations in global delivery portfolios
The global services market grew significantly in 2021 and 2022 across geographies driven by factors such as strong post-pandemic recovery, increased demand for value-added and digital services, and higher enterprise offshoring/nearshoring. However,…
