Industry Insights – Banking and Financial Services
Thematic Report

31 Dec 2021
by Aditi Garg, Raghav Agarwal

Our banking and financial service market Global Sourcing Adoption Trends report provides fact-based data and analysis on key trends and developments in global outsourcing for the banking and financial services industry. The report captures key developments across offshore locations leveraged for service delivery, offshore penetration and sourcing mix, global sourcing maturity, and adoption of digital services in the banking and financial services industry. Additionally, it presents upcoming opportunities, implications, and challenges for service providers and enterprises in the next normal.

Scope

Industry: Banking and financial services

Geography: global

Contents

In this report, we present:

  • Key value chain process in the banking and financial services industry
  • Leading offshore locations leveraged for service delivery
  • Offshore penetration and sourcing mix across key functions – including banking and financial service operations, IT-ADM & infrastructure, corporate functions (F&A, HR, and procurement), and digital services such as analytics, automation, cloud, Internet of Things (IoT), cybersecurity,mobility, social, and blockchain
  • Global sourcing maturity across key functions – banking and financial service operations IT services (ADM and infrastructure) corporate functions, and digital functions
  • Adoption of digital services (analytics, automation, cloud, cybersecurity, social interactive, mobile technologies and blockchain) in banking and financial services

Membership(s)

Market Vista™

Sourcing and Vendor Management

 

Page Count: 48