While the COVID-19 pandemic disrupted the Contingent Workforce Management (CWM) outsourcing / Managed Service Provider (MSP) market outsourcing industry, the industry proved to be quite resilient and is, in fact, projected to grow dramatically over the next few years. As countries and industries recover from sharp recessions, temporary workforce will be the choice for many enterprises.

Buyer expectations are also evolving, with rapid shifts in key focus areas and increasing investment in innovative talent solutions, such as direct sourcing, services procurement management, total talent management, and independent contractor management. The demand for advanced data analytics to obtain better insights into the workforce and recruitment activity is also rising.

This research provides comprehensive coverage of the CWM/MSP market in 2020 and analyzes it across various aspects, including regional variations, buyer adoption trends, growth drivers, and digital trends in contingent workforce recruitment.

Scope:

This report analyzes and draws insights from active CWM deals in 2020 (across geographies, industries, and job families) which meet the following criteria:

• A minimum of four MSP processes are included
• A minimum contract term of two years
• The scope of hires includes temporary/contingent hires, Statement of Work (SoW) consultants, and independent contractors

Contents:

This report studies:

• The evolution of the MSP/CWM market
• CWM market size and growth
• Buyer adoption and demand trends
• Key future growth drivers
• Future outlook

Membership(s)

Contingent Workforce Management Services

Sourcing and Vendor Management