The overall contingent workforce (staffing) industry in the US was highly disrupted by COVID-19, with use of temporary talent falling across the country. However, among all the sectors, IT contingent staffing proved to be the most resilient, facing the least contraction and managing a quick recovery. This can be attributed to its easy compatibility with the remote working model. Despite these circumstances, service providers showed resilience and used this adversity as an opportunity to focus on improvements such as remote delivery of services, learning and upskilling, and leverage of technologies.

In this research, we analyze the US IT contingent workforce (staffing) provider landscape across various dimensions, with focus on.

• The US IT contingent workforce (staffing) provider landscape overview
• US IT Contingent Workforce (Staffing) Provider PEAK Matrix® Assessment
• Service provider delivery capability assessment

Scope

• Industry: IT contingent workforce (staffing)
• Geography: US

Contents

• The US IT contingent workforce (staffing) provider landscape
• US IT Contingent Workforce (Staffing) Provider PEAK Matrix® Assessment
• Classification of 22 US IT contingent workforce (staffing) providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework
• Everest Group analysis of service providers
• We assess the overall US IT contingent workforce (staffing) capability of service providers by evaluating them along seven dimensions: market adoption, portfolio mix, value delivered, scope of services offered, innovation & investments, delivery footprint, and vision & strategy

Membership(s)

Contingent Workforce Management

Sourcing and Vendor Management