Learning Services – Service Provider Profile Compendium is a companion to Everest Group’s recent study, Learning Services PEAK Matrix® Assessment with Service Provider Landscape 2021, which assesses 21 major learning services providers. This report provides comprehensive service provider profiles, each of which includes the provider’s delivery capability, market strategy, key organizational developments, delivery footprint, and client portfolio, with focus on services in scope, industry, and buyer size. In addition, each profile features the service provider’s positioning on the Everest Group PEAK Matrix® and offers an insightful analysis of its capabilities.

The compendium will enable service providers to benchmark their strengths and limitations against their peers, while buyers of learning services will be able to assess the service providers on their desired set of capabilities.

Scope

All industries and geographies

Contents

In this research, we analyze learning services providers along the following dimensions:

• Learning services capabilities and strategies – including company overview, leadership, functional capabilities across geographies, partnerships, key learning-related developments, technology solutions offered, and distribution of learning services FTEs globally
• Learning services portfolios – including total number of clients and learners, major clients, split of operations by geography, and client split by industry and buyer size

Membership(s)

Human Resources

Sourcing and Vendor Management