As today’s enterprises navigate the complex landscape of next-generation and legacy technologies, a global business footprint, and a complex provider portfolio, the PEAK Matrix Service Provider of the Year Awards help them to identify the best of the best – service providers with strong broad-based capabilities and successful services strategies that align well with the evolving enterprise IT demand.
In this research, we present our 2021 Service Provider of the Year awards for IT services providers, our sixth edition of the awards, to recognize companies that exhibit consistent leadership and top performance across multiple categories.
Our methodology
We select the IT Service Provider of the Year award winners based on the consolidated scores service providers achieve in the Leader, Major Contender, Aspirant, and Star Performers positions on our PEAK Matrix® evaluations. In 2020, 100 service providers were featured across 26 IT services PEAK Matrix evaluations. The awards are determined based on performance across the following segments:
Healthcare
Life Sciences
Banking & Financial Services
Insurance
Application Services
Cloud & Infrastructure Services
Digital Services
Enterprise Platform Services
Award categories
Award categories presented in this research include:
ITS Top 20: A list that recognizes the top 20 service providers
Leaders of the year: Recognizes the service provider(s) with the maximum number of Leader positions
Star Performers of the year: Recognizes service provider(s) with the maximum number of Star Performer positions
Top 10 Challengers: This list recognizes the top 10 service providers with annual revenue less than US$2 billion
PEAK into the BFSI Outsourcing Market
On October 25, 2012, Everest Group hosted a webinar, PEAK into the BFSI Outsourcing Market.
The webinar looked at the following questions: What are the similarities and differences across the subverticals…