The Market Vista™ report provides data and analysis highlighting the key trends and developments in the fast-evolving global offshoring and outsourcing market. The Market Vista captures the key developments across outsourcing transaction trends, the health of Global In-house Centers (GICs) or Shared Services Cetners (SCs), location risks and opportunities, and service provider developments.

Scope

Market Vista Q3 2019 includes the following:

• Key market trends in Q2 2019
• Outsourcing transaction trends, including details of major outsourcing deals
• GIC-related developments
• Global offshoring dynamics
• Location risks and opportunities
• Key service provider developments

CONTENTS

• Outsourcing and offshoring deal trends by function, geography, industry, buyer type, etc.
• The GIC market assessment, including recent set-ups, expansions, and divestitures
• Details on major outsourcing deals
• Details on renewal/restructuring activity and new contracts signed in the quarter
• Location risks and opportunities
• Fact base, including operating cost and wage inflation, for Central and Eastern Europe geographies
• Twenty-five leading service providers assessed on financial performance, changes in geographic footprint, alliances, capability enhancements, M&A events, and initiatives on next-generation technologies (e.g., digital services)

PLEASE NOTE: The download includes the:

• Complete Market Vista Q3 2019 report
• Market Vista Q3 2019 market development overview workbook

In addition, Market Vista subscribers get complimentary access to the Standard Locations Database that can be downloaded separately.

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Membership(s)

Market Vista™